Thank you for shopping at www.glitz-beauty.com. If you are not entirely satisfied with your purchase, we’re here to help.

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Delivery Location

Items offered on our website are only available for delivery to addresses United Arab Emirates. Any shipments outside of United Arab Emirates is not available at this time.

3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within 1 business day of the date of your order. Business day means Sunday to Thursday. Please note we do not ship on Friday and Saturday in United Arab Emirates. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

4. Delivery Instructions

Track and trace id will be provided to customer after check-out, once the product is shipped. This will allow you to track your order and delivery.

5. Shipping Costs

All shipping is free of cost. In case of return within 15 days, the customer shall bear the shipping costs to return the item to. For more detailed information please visit our Refund and Return Policy at: www.glitz-beauty.com/returns-refunds/

6. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at customersupport@glitz-beauty.com . Please check the Refund and Return Policy for the details at: www.glitz-beauty.com/returns-refunds/

7. Contact us

If you have any questions about the delivery, shipment or your order, please contact us at: customersupport@glitz-beauty.com